- Widescreen, 1920×1080, HDTV – MPN: UN55B8000
Product Description
Picture performance, advanced connectivity, and an eco-friendly and stunning design come together to form Samsung LED TV 8000. For the image connoisseur, our highest 240Hz motion blur reduction technology, a 5,000,000:1 Dynamic Contrast Ratio that displays incredibly deep blacks and pristine whites, and enriched color processing deliver outstanding video. Samsung LED TVs use 40% less power than conventional LCD TVs and are manufactured with the environment in mind. … More >>



I thought I bought this TV (which is fantastic and I love it) with 12 months no payments, no interest.
It turns out that the so-called Store Card is not the Amazon credit card–and there was no such deal
using the Credit card. I ended up with $2,899.99 on my Amazon Credit Card–all due the following month.
I called Chase–the manager was arrogant as I tried to explain the problem. She giggled and said that
she’d never heard of this offer. I called Amazon–many pages of “clickable” choices.
I finally found the “Help” link. This guy was nice but explained the difference between the Amazon Credit
Card and the Amazon Store Card and suggested I ship the TV back and redo the order. Nice in theory but
I’d already unpacked and installed the “thing” so it doesn’t pan out in reality. I kept the
TV (it really is nice) and did not pack it up and ship it back, too much hassle.
Next I got an email from Amazon explaining–in so many words–how I f’d up. Nice. I wrote them back and
explained that I’d go ahead, pay off the TV then cancel mu Amazon “Confusion” Card and revert back to my Citi
card that gives me air miles. I felt better… until I received and answer back explaining that my response to THAT
email didn’t go “anywhere” because it’s unanswerable please go to (link such and such). I did, but once again I found
a busy page where it was difficult to come across the link to contact Amazon. Maybe if I still worked–I’m retired–I’d
have enough time (screwing off at work) to hack around and find these links and sort out all these cards, and offers,
etc. But as I explained in the email–that essentially went nowhere–that once I receive the Chase statement that I paid
the TV off–I will take great pride and joy in canceling that Amazon/Chase Credit Card and lick my wounds–they can
kiss my A– if I ever use it again.
Signed: “Enjoying my TV,” and the fact that I
am rich enough to pay off the debt and not have
to deal with jerks like the manager I dealt
with at Chase. She really reminded me of a
town hall meeting where the idiot from Congress
takes a question then calls someone on her Cell.
Duh?
Rating: 5 / 5
I purchased the 55 in LED from 6ave electronics and when I received it the large remote did not work. I called 6ave, they told me to go through Samsung since it was new and under warranty. I called Samsung and the CS Rep tried to charge me for a remote! I explained it was a new TV, and she said OK they could send a remote it would be about 5 business days. After 5 days, no remote so I called Samsung back to get the status. Well, guess what, no order for a remote was ever put in the system but the fact I called about a broken remote was in the system. They said they would create a new order and it would take about 7-14 days from now to get the remote. I asked them to send it express mail, since the TV can’t be fully utilized without the large remote and I have already had the TV well over 2 weeks and it is almost useless without the remote. They refused to send it xpress mail, they all gave the same scripted phrase: “it is Samsung policy to send it UPS ground” I asked them, it is also Samsung policy to send defective remotes and not put in a replacement order? This is not standard procedure, Samsung sold me a defective product then failed to send a replacement. They acknowledge their mistake but do nothing to rectify it. I also purchased the additional 4 year warranty, I can not even imagine the horror I will have to go through if anything happens with the TV.
I spoke to at least 5 people in customer service, including the “ECR” department. The ECR department is supposedly for situations that have “escalated”. They were not only no help but outright RUDE!! I asked to speak to the ECR supervisor and she would not even get on the phone with me. The ECR Customer service rep would not even give me the Supervisors name, they will call me back they said. Needless to say, I am not holding my breath for the call. If you like being ignored and treated rudely then by all means get a Samsung. If not, look somewhere else….
Rating: 1 / 5
Well I purchased the Samsung 55 inch 8000 series LED LCD. After months of research and comparing it to Sony, this LCD has one of the best image quality in the market. Watching Blu ray on this LCD is just awesome. In terms of picture quality it beats the Sony Z series and all the Sony series, however the Sony XBR is almost the same as this.
The sound is really not that bad if you look at how slim this LCD is, so you can connect it to a sound bar or Bose cinemate. Another thing is that this does not have digital audio out, and only has a 3.5m stereo audio out. You need to buy a cable tree to RCA to connect to a home theatre or sound bar.
It comes with a lot of other drawbacks as well and sometimes I wonder if I should have gone with a Sony. The 240hz is just a gimmick. I am very sure the 120hz does the job so no need to consider this. As for the 2ms pixel response time on the 8000 is also one thing that a human eye cannot tell the difference. The 7000 series 4ms response time is the same. These are tactics to sell the units.
I am very sensitive to Motion blur, and the reason I bought the 8000 was so that I don’t regret buying the 7000. But I was wrong. It clearly makes sense to buy the 7000 series as it will do the same job with the 120hz. But I have to say in Motion especially while watching analogue channels and sports channels, Sony XBR and Z series do the job perfectly. Nothing can beat a Sony in motion delivery. My next LCD will be a Sony because of Motion issues with Samsungs.
Also another thing to note is the reflection on this LCD. It is a lot especially for my apartment as I have floor to ceiling windows. But since I have curtains it is not that bad. But still Sony are better in this category as well.
And lastly i would say that the 8500 series is almost out now, so anyone buying the 8000 should wait and go for the local dimming LED technology in the 8500 series. But if you cant wait, then buy the 7000 series and not the 8000 series as difference is minimal. But if you can afford then go for the XBR Sony.
Rating: 2 / 5
Excellent TV, very good image, the lights in the corners worried me, but the truth is that no matter, the picture is very good, nice design, slim, the only thing is the sound, but this is improved with a very good home theater , Samsung has created the best image at the time, One-Call, is serious, thorough, when I ask them, always responded. I am very happy with this TV and still buy in one-call always
Rating: 5 / 5
Hi, so you might be thinking that this is the ultimate technology right now and that you’re going to get absolutely the best HDTV experience there is on the market (because LED technology in the latest and greatest newcomer to the market right?) But if you want an honest appraisal in layman’s terms, then although I can say that this isn’t a bad TV, neither is it a super major leap forward in picture quality either. Sure the black looks black (perhaps on a par with a decent plasma type) and the higher frequency maybe cuts down on the fast movement blur compared with a lower refresh rate LCD, but I see this as more of a small step towards convergence between plasma and LCD in terms of picture contrast combined with a lightweight package, than any revolution in TV technology. For sure it’s thin compared with other STD offerings, and if gaining an extra inch or so in your room width is so important to you then this might just be the TV for you. If on the other hand you are hoping for a major technological leap forward in viewing pleasure then I think this is more in the mind than in the flesh so to speak. Let’s face it, the technology offerings today are realistically more a choice between design of the packaging and aesthetics of the unit more than any startling difference in performance, and until the consumer electronic brands develop technologies that defy reality in our minds eye, then from 8ft away the differences between the mid to best offerings on the market today are minor to say the least. Am I happy with this purchase? Yes, but to be truthful, Is it much better than a TV that costs $1000-2000 less then I would say not really. Now when holographic 3 dimensional TV comes onto the market I might have a different view, but until then, it’s a TV after all, with all the same drivel of programming that was there way before the cathode ray technology became a thing to ridicule. Bottom line, if you would like to pay extra for a TV that will hug your wall and save an inch or two then go for it, otherwise you will probably be just as happy with a decent offering of LCD or plasma technology, and save the extra money to invest in some compact fluorescent lamps to light your house (compared with regular incandescent light bulbs) that would save a lot more energy than the savings you will gain from firing up this TV a few hours per day compared with LCD or plasma. Bottom line, it’s all good, but not that good, and you will still see some pixelation that you probably hate but will try to ignore…
Rating: 4 / 5